Privacy Policy

Effective Date: 10/10/2025
Website: https://dotphysicallakecharles.com
Operated by: RYSE Chiropractic & Wellness Center, LLC (“we,” “us,” or “our”)
Address: 271 Parish Rd., Ste. C, Lake Charles, LA 70611
Phone: (337) 240-6433

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit dotphysicallakecharles.com, submit a form, or book a DOT physical appointment with RYSE Chiropractic & Wellness Center.

By using this website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you visit our site or contact us:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Employer name (if provided)

  • Appointment details or questions submitted through our contact form

b. Health-Related Information

If you submit information regarding your medical history or DOT certification status, it may be considered protected health information (PHI). Any PHI you share through our secure booking system (e.g., Jane App or a linked portal) is handled in accordance with HIPAA regulations.

c. Automatically Collected Information

We may collect limited technical data such as:

  • Browser type and version

  • Device type and operating system

  • Pages visited and time on site

  • IP address (anonymized where possible)

This helps us improve site performance and user experience.

3. How We Use Your Information

We use your information to:

  • Respond to appointment requests or inquiries

  • Schedule and confirm DOT physicals

  • Provide customer service and reminders

  • Improve our website and services

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

4. Sharing and Disclosure

We may share your information only in the following circumstances:

  • With your explicit consent (e.g., sending exam results to your employer)

  • With service providers who assist in scheduling or hosting this website (e.g., Squarespace, Jane App)

  • As required by law, regulation, or court order

All service providers are required to keep your information secure and confidential.

5. Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use our site.
Cookies do not personally identify you and can be disabled in your browser settings at any time.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information.
If you schedule or communicate through an integrated booking or messaging platform, that data is transmitted using encrypted connections and maintained in compliance with HIPAA and FMCSA record-keeping standards.

7. Your Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your information (subject to legal retention requirements)

  • Opt-out of non-essential email communications

Requests can be submitted by contacting us at care@rysechiro.com.

8. Third-Party Links

This site may contain links to other websites (such as RYSE Chiropractic & Wellness Center, Jane App, or employer resources).
We are not responsible for the privacy practices of those external sites and encourage you to review their respective privacy policies.

9. Children’s Privacy

This website is intended for adults seeking DOT physicals and is not directed toward children under 18 years of age. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
The revised version will be posted here with an updated “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

RYSE Chiropractic & Wellness Center, LLC
271 Parish Rd., Ste. C
Lake Charles, LA 70611
📞 (337) 240-6433
✉️ care@rysechiro.com